Hosted Telephony
Hosted telecoms is the new way of simplifying telecoms for business, whilst still providing the telephone features and reliability that businesses need.
Your current business telephony consists of:
- Telephone system
- Telephone Lines
- Calls provider (inbound/outbound)
- Broadband provider
Future of business telephony
Telephone system + Telephone lines + calls provider + broadband provider = One Supplier, One Product
The problem with modern telephone systems:
- Large capital expenditure.
- They are very complex.
- They have too many features which you may never use.
- The manufacturers and resellers strive to create value by applying the above and use jargon to keep you in the dark.
- You waste too much time making telephony decisions.
- The race to supply more features is making the telephone systems unstable.
- They become unreliable and duplicating components to make them reliable is expensive.
- Each manufacturer uses different standards of technology that ties you to their handsets which are expensive.
- No disaster recovery or it is very expensive.
- Expensive maintenance contract and no guarantees for repair.
- Designed in obsolescence and upgrades are costly.
- Unpredictable expenses on upgrades and at the manufacturers whim.
- Functionality restraints – systems are often too complex for users to administer, so features that are sold are never used.
- No trials available for either the product or the features it offers.
Telephone Lines
- Ongoing fixed cost with no other benefit.
- No flexibility on the telephone numbers you are provided, you have the local area code for your nearest telecoms exchange.
- Carrier owns number, you move, you lose it.
Call Provider
- No benefits from free calls through Voice over Internet Protocol (VoIP) between sites unless expensive technologies are provided.
Broadband Provider
- Your internet traffic comes though this line, so why not send free calls over it too?
Hosted – the future
Simple, predictable outgoings – One low monthly fee for business quality telephone service on a per handset basis.
Flexible - Features can be switched on and off for a small fee as you wish, with 'try before you buy' flexibility.
Free calls – Voice over Internet Protocol means free calls to all your other offices and home users.
Time Saving - Simplifying your telecoms frees your time to concentrate on running your business, instead of trying to understand why one phone system is better than another, looking at 4+ suppliers and then narrowing down to one or looking at 3 demo’s at supplier offices in different geographic locations etc.
Reliable – Your telephone system is built to the highest standards in the industry and would cost thousands to buy yourself. It has massive redundancy built in and is located in secure data centre. Your disaster recovery is included in the price.
Easy to deploy - No more week long engineer installations and weekend changeovers.
Scalable – Additional users can be turned on and off in a day.
Easy to maintain – We have a team working round the clock managing your telephone system in a secure centre. We don’t need to battle through traffic to get to your building as our engineers are always on site.
Easy to administer – Different levels of web access allow all employees to customise their telephony within the parameters defined by the management.
Global – Your telephone functions exactly the same wherever you are in the world and your number follows you.
Open standards – SIP standard means you can chose the item that matters most to you - the handset.
No hassle – No upgrades, no downtime, no obsolescence, no worries.
